Effective Date: July 9, 2024

At Shady Shades Pvt. Ltd. (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit our website, https://shadyshades.com.np (the “Site”), and purchase products from us, in compliance with the General Data Protection Regulation (GDPR).

Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we treat it.

1. Data Controller

Shady Shades Pvt. Ltd.
Boudha Road, Tusal, KMC-06, Bagmati Province, Nepal
Email: [email protected]

2. What Data We Collect

We may collect and process the following personal data about you:

  • Personal Identification Information: Name, address, email address, phone number.

  • Payment Information: Credit/debit card details, billing address.

  • Order Information: Product purchases, order history, and preferences.

  • Website Usage Information: IP address, browser type, pages visited, and time spent on the Site (via cookies).

  • Customer Support: Details you provide when you contact us, including communication records.

3. How We Collect Your Data

We collect your data in several ways:

  • Directly from You: When you purchase a product, sign up for our newsletter, or contact us via email or the contact form on the Site.

  • Automatically: Through cookies and other tracking technologies when you visit our Site (see Cookie Policy).

  • Third-Party Sources: Payment processors and delivery services for order fulfillment.

4. How We Use Your Data

We use the personal data we collect for the following purposes:

  • Order Processing and Fulfillment: To process your orders, manage payments, and arrange shipping.

  • Customer Service: To respond to inquiries, provide product support, and manage your account.

  • Marketing: To send you promotional materials, newsletters, and offers (with your consent).

  • Improvement of Our Website: To analyze traffic, enhance user experience, and improve our products and services.

  • Legal Compliance: To comply with applicable laws, including tax and regulatory obligations.

5. Legal Basis for Processing Your Data

We rely on the following legal grounds for processing your personal data:

  • Performance of a Contract: We process your data to fulfill the contract of sale when you purchase products from us.

  • Consent: We may process your data based on your consent for marketing and communication purposes.

  • Legitimate Interest: We process certain data to enhance and secure our Site and services.

  • Legal Obligations: We may process your data to comply with legal requirements.

6. Sharing Your Data

We do not sell or rent your personal data to third parties. We may share your data with the following parties for specific purposes:

  • Service Providers: Third-party companies, such as payment processors, delivery companies, and IT service providers, that assist us in running our business.

  • Legal Authorities: When required by law or to protect our rights, property, or the safety of our users or the public.

  • Business Transfers: In case of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the business transaction.

We ensure that all third parties with whom we share your data comply with GDPR requirements.

7. Data Security

We implement appropriate technical and organizational measures to ensure the security of your personal data and to protect it from unauthorized access, alteration, or destruction. These include:

  • Encryption: Sensitive data, such as payment information, is encrypted during transmission.

  • Access Control: We limit access to your personal data to employees and service providers who need it to perform their functions.

  • Regular Monitoring: We regularly review our security practices and update them in response to emerging threats.

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including the provision of services, compliance with legal obligations, and resolution of disputes. We may retain some data longer if required by law (e.g., tax or accounting regulations).

9. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of your personal data that we hold.

  • Right to Rectification: You can ask us to correct any inaccuracies in your personal data.

  • Right to Erasure (Right to be Forgotten): You can request that we delete your personal data, subject to certain legal exceptions.

  • Right to Restrict Processing: You can ask us to restrict the processing of your personal data in certain circumstances.

  • Right to Data Portability: You can request that we transfer your data to another service provider in a structured, commonly used format.

  • Right to Object: You can object to our processing of your data based on legitimate interests or for direct marketing purposes.

  • Right to Withdraw Consent: Where we rely on your consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.

10. International Data Transfers

As a business based in Nepal, your personal data may be transferred to, stored, or processed in a country outside the European Economic Area (EEA). We ensure that any such transfers are made in compliance with GDPR and that appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent legal mechanisms.

11. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and deliver personalized content. For more details on how we use cookies, please see our Cookie Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Policy periodically to stay informed about how we protect your privacy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Shady Shades Pvt. Ltd.
Boudha Road, Tusal, KMC-06, Bagmati Province, Nepal
Email: [email protected]

By using our Site and purchasing our products, you acknowledge that you have read, understood, and agreed to this Privacy Policy.